Measuring Emotional Intelligence


Broadly speaking, EI can be measured as a trait and an ability. Trait refers to how well and often one uses EI, whereas ability refers to the maximum potential that one might achieve. Trait EI is useful when it comes to development, because measures of trait EI focus on how it can be improved.


I am certified in the use of EQ-i 2.0. I spent a long time researching different tools, so I could identify one that was scientifically valid, and with a focus on development. I wasn't interested in measuring something just for the sake of it, I wanted a tool that would be helpful when developing the people I coach.

EQ-i 2.0 is a scientifically validated tool, translated into 45 languages, and taken by over a million people in 66 countries (Stein & Book, 2011). The EQ 360 is it’s accompanying multi-rater report. EQ-i 2.0 has been normed for a variety of populations, including professionals in UK and Ireland; this means that your scores are compared to others, and you get an idea of where you sit compared to the general population.


EQ-i 2.0 is a level b psychometric instrument, which means that it can only be used by people who have been appropriately trained. In addition, training in EQ-i 2.0 focuses on discussion of the results and forward steps, making EQ-i 2.0 a truly developmental tool.


The EQ-i 2.0 report gives an overall EI score, but much more interesting are the 5 composite scales (self perception, self expression, interpersonal skills, decision making, stress management), the 15 subscales (self regard, self actualisation, emotional self awareness, emotional expression, assertiveness, independence, interpersonal relationships, empathy, social responsibility, problem solving, reality testing, impulse control, flexibility, stress tolerance, optimism), the relationship between the subscales, and the impact of EI subscales on real life.

EI evaluation isn't a test of who you are, it is simply a framework that helps development.